連日來，在(zai)(zai)新礦集團(tuan)內蒙(meng)能源的大禮堂里，消夏晚會正(zheng)(zheng)在(zai)(zai)緊(jin)張排(pai)練著(zhu)，為職工(gong)送上文化大餐(can)；在(zai)(zai)新礦集團(tuan)各(ge)生產單位(wei)的井口、車間，志愿者們忙(mang)碌著(zhu)為職工(gong)送西瓜、送綠豆湯、藿香正(zheng)(zheng)氣(qi)水等防暑(shu)降溫物品(pin)……

“職(zhi)(zhi)工的(de)需要就是我們的(de)工作(zuo)(zuo)，只有把(ba)職(zhi)(zhi)工的(de)冷暖時刻放在(zai)(zai)心(xin)上(shang)，為他們著想，職(zhi)(zhi)工才會安心(xin)工作(zuo)(zuo)，把(ba)企業放在(zai)(zai)心(xin)上(shang)……”內蒙(meng)能源長城一礦(kuang)工會副主(zhu)席焦(jiao)偉(wei)說。

近(jin)年(nian)來，隨著老區資源的日(ri)漸減(jian)少，新(xin)礦(kuang)集(ji)團省(sheng)外(wai)開發(fa)的足跡遍布(bu)新(xin)疆(jiang)、內蒙(meng)、陜西、安徽、貴州等地，“走出去(qu)”不(bu)僅是企業(ye)發(fa)展的戰(zhan)略轉移(yi)，同時也帶來了人員的戰(zhan)略轉移(yi)。目前，新(xin)礦(kuang)集(ji)團省(sheng)外(wai)創業(ye)職工近(jin)萬(wan)人。

當好職工“娘家人”

為做(zuo)好外(wai)(wai)部開發艱苦(ku)區(qu)域職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)的(de)關愛工(gong)(gong)作(zuo)，新礦集團(tuan)(tuan)始終(zhong)把省(sheng)外(wai)(wai)創(chuang)(chuang)業(ye)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)的(de)冷暖、疾苦(ku)、需(xu)求放在(zai)心上，急(ji)(ji)職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)所急(ji)(ji)，幫職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)所需(xu)，解職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)之(zhi)難(nan)，從加(jia)強組(zu)織領(ling)導(dao)(dao)，規范機制(zhi)建(jian)(jian)設(she)入(ru)手，成(cheng)立(li)(li)領(ling)導(dao)(dao)小(xiao)組(zu)，建(jian)(jian)立(li)(li)信息動(dong)(dong)(dong)態、服務(wu)(wu)(wu)承諾、組(zu)織保障、信息暢通、問題(ti)解決五(wu)大機制(zhi)，建(jian)(jian)立(li)(li)健全(quan)外(wai)(wai)出創(chuang)(chuang)業(ye)家庭檔案，公開服務(wu)(wu)(wu)承諾“明白卡”，各單位(wei)工(gong)(gong)會、團(tuan)(tuan)委、物業(ye)等(deng)部門，成(cheng)立(li)(li)家政(zheng)服務(wu)(wu)(wu)小(xiao)組(zu)、志愿服務(wu)(wu)(wu)隊等(deng)組(zu)織，定期(qi)開展服務(wu)(wu)(wu)活動(dong)(dong)(dong)。建(jian)(jian)立(li)(li)外(wai)(wai)出創(chuang)(chuang)業(ye)者qq群、微信群，通過老(lao)區(qu)省(sheng)外(wai)(wai)內外(wai)(wai)聯(lian)動(dong)(dong)(dong)，多部門聯(lian)合(he)等(deng)方(fang)式，及時做(zuo)好愛心服務(wu)(wu)(wu)及心理疏(shu)導(dao)(dao)工(gong)(gong)作(zuo)，切實當好職(zhi)(zhi)(zhi)(zhi)工(gong)(gong)的(de)“娘家人”。

設立“暖心服務站”

本(ben)著“受職(zhi)(zhi)工(gong)(gong)(gong)(gong)之(zhi)(zhi)托(tuo)、忠職(zhi)(zhi)工(gong)(gong)(gong)(gong)之(zhi)(zhi)事、解職(zhi)(zhi)工(gong)(gong)(gong)(gong)之(zhi)(zhi)難(nan)、暖職(zhi)(zhi)工(gong)(gong)(gong)(gong)之(zhi)(zhi)心”的(de)(de)原則，在省(sheng)外各(ge)單(dan)(dan)位設(she)(she)立集“勞動(dong)爭議、信訪(fang)(fang)調解、心理疏導、志愿(yuan)服(fu)務”為一體的(de)(de)“暖心服(fu)務站(zhan)(zhan)”，由(you)黨政工(gong)(gong)(gong)(gong)團(tuan)共同(tong)參與，工(gong)(gong)(gong)(gong)會(hui)主席兼任站(zhan)(zhan)長(chang)，黨團(tuan)支部書(shu)(shu)記輪流值班，做(zuo)到(dao)了“天(tian)天(tian)都是接訪(fang)(fang)日、人(ren)(ren)人(ren)(ren)都是接訪(fang)(fang)員”，使職(zhi)(zhi)工(gong)(gong)(gong)(gong)話有處說(shuo)，難(nan)有處講(jiang)，事有人(ren)(ren)辦。2017年(nian)以來，累計接待來訪(fang)(fang)人(ren)(ren)員539人(ren)(ren)，提(ti)出問題243條，當場(chang)答(da)復232條，對職(zhi)(zhi)工(gong)(gong)(gong)(gong)心理健康疏導300余(yu)人(ren)(ren)次，架起(qi)了企(qi)業與職(zhi)(zhi)工(gong)(gong)(gong)(gong)的(de)(de)連心橋。同(tong)時(shi)，各(ge)省(sheng)外單(dan)(dan)位為職(zhi)(zhi)工(gong)(gong)(gong)(gong)安裝凈化水設(she)(she)備(bei)，增開直達礦區(qu)的(de)(de)公交車，建立職(zhi)(zhi)工(gong)(gong)(gong)(gong)書(shu)(shu)屋，開通(tong)“職(zhi)(zhi)工(gong)(gong)(gong)(gong)生日祝福短(duan)信”，真正把(ba)服(fu)務送到(dao)了職(zhi)(zhi)工(gong)(gong)(gong)(gong)心坎上。

前方創業、后方有我

針對省外創(chuang)業(ye)(ye)職(zhi)工遠離家(jia)鄉、遠離親人，情(qing)愫難以(yi)排解的實際，在(zai)省外單位(wei)倡導“在(zai)外創(chuang)業(ye)(ye)、身邊(bian)有(you)我(wo)(wo)”的服(fu)(fu)務(wu)(wu)(wu)理(li)(li)念(nian)，和老(lao)區“前方創(chuang)業(ye)(ye)、后方有(you)我(wo)(wo)”打接力，形成互動聯(lian)動，確保職(zhi)工在(zai)外創(chuang)業(ye)(ye)暖心、安心、舒心。翟鎮(zhen)煤礦(kuang)發揮“星火”、“霞(xia)光”志(zhi)(zhi)愿服(fu)(fu)務(wu)(wu)(wu)品牌效(xiao)應，成立了衛(wei)生(sheng)保潔、安裝維修(xiu)、管道(dao)疏通(tong)、紅白理(li)(li)事(shi)會、應急處理(li)(li)、走訪探視6支(zhi)家(jia)政服(fu)(fu)務(wu)(wu)(wu)小組，組建(jian)了21支(zhi)青(qing)年志(zhi)(zhi)愿服(fu)(fu)務(wu)(wu)(wu)隊，做好省外創(chuang)業(ye)(ye)家(jia)庭服(fu)(fu)務(wu)(wu)(wu)工作。協莊煤礦(kuang)在(zai)全礦(kuang)開展了“代理(li)(li)兒女、愛(ai)心傳遞”情(qing)暖空巢老(lao)人活動，為省外創(chuang)業(ye)(ye)不能及時(shi)盡孝的職(zhi)工家(jia)庭提(ti)供服(fu)(fu)務(wu)(wu)(wu)。2017年以(yi)來，為省外創(chuang)業(ye)(ye)者(zhe)提(ti)供服(fu)(fu)務(wu)(wu)(wu)829次，幫助解決實際問題506件。礦(kuang)管集(ji)團組建(jian)青(qing)年志(zhi)(zhi)愿者(zhe)服(fu)(fu)務(wu)(wu)(wu)隊，以(yi)集(ji)中服(fu)(fu)務(wu)(wu)(wu)與(yu)分散服(fu)(fu)務(wu)(wu)(wu)相結(jie)合的形式(shi)，廣泛開展尊老(lao)愛(ai)老(lao)、扶(fu)貧(pin)助學、衛(wei)生(sheng)清理(li)(li)、健康義診等活動，解除創(chuang)業(ye)(ye)者(zhe)后顧之憂。