“趕班職工沒有地(di)方午(wu)休；外出干事(shi)(shi)創業(ye)產生的(de)(de)“留守兒童”和“空(kong)巢(chao)老人(ren)”等困難群(qun)體不斷增(zeng)多，如何為外出創業(ye)者(zhe)解決后顧之憂(you)(you)；礦外環路北區路口至蘑菇亭交通堵塞，給出行(xing)帶來不便”……一樁樁、一件(jian)件(jian)職工所關心(xin)(xin)(xin)(xin)關注的(de)(de)操心(xin)(xin)(xin)(xin)事(shi)(shi)、煩(fan)心(xin)(xin)(xin)(xin)事(shi)(shi)、揪心(xin)(xin)(xin)(xin)事(shi)(shi)被記錄在了走(zou)訪調研記錄本上，這(zhe)是興隆(long)莊礦開展(zhan)“我為群(qun)眾辦實(shi)(shi)事(shi)(shi)”“收獲(huo)的(de)(de)滿滿“成果”……兗州煤業(ye)興隆(long)莊煤礦聚焦深度、廣度和速度，全力解決好群(qun)眾“關心(xin)(xin)(xin)(xin)事(shi)(shi)”“煩(fan)心(xin)(xin)(xin)(xin)事(shi)(shi)”“憂(you)(you)心(xin)(xin)(xin)(xin)事(shi)(shi)”，切實(shi)(shi)提升群(qun)眾的(de)(de)獲(huo)得感(gan)、幸福感(gan)，推(tui)動“我為群(qun)眾辦實(shi)(shi)事(shi)(shi)”實(shi)(shi)踐活(huo)動落(luo)實(shi)(shi)落(luo)地(di)，確保黨史學習教(jiao)育“我為群(qun)眾辦實(shi)(shi)事(shi)(shi)”實(shi)(shi)踐活(huo)動“走(zou)實(shi)(shi)”又“走(zou)心(xin)(xin)(xin)(xin)”。

小事實辦，顯溫情。該(gai)礦持(chi)續聚焦職(zhi)(zhi)工(gong)(gong)(gong)(gong)需求，進一(yi)步(bu)搭建平臺(tai)，精準服務(wu)，做好做實(shi)(shi)一(yi)系(xi)列(lie)民生(sheng)實(shi)(shi)事(shi)(shi)，把涉及群(qun)眾利(li)益的每一(yi)件“大事(shi)(shi)”“小(xiao)事(shi)(shi)”都做好、做實(shi)(shi)，以實(shi)(shi)際行(xing)動踐行(xing)為(wei)(wei)民初心(xin)，全力(li)以赴解(jie)(jie)決好群(qun)眾“憂(you)心(xin)事(shi)(shi)”。為(wei)(wei)緩解(jie)(jie)井(jing)下(xia)工(gong)(gong)(gong)(gong)作(zuo)面潮濕炎熱，職(zhi)(zhi)工(gong)(gong)(gong)(gong)補水不足的實(shi)(shi)際，該(gai)礦女工(gong)(gong)(gong)(gong)委制(zhi)(zhi)定排班表，由各車間工(gong)(gong)(gong)(gong)會女工(gong)(gong)(gong)(gong)輪流到井(jing)口和(he)區(qu)(qu)隊開展“情系(xi)職(zhi)(zhi)工(gong)(gong)(gong)(gong)、夏送(song)清(qing)涼(liang)”活動。掘進二區(qu)(qu)成立“先(xian)鋒聯盟創客空間”，按照責任分工(gong)(gong)(gong)(gong)，為(wei)(wei)職(zhi)(zhi)工(gong)(gong)(gong)(gong)“創新創效”想法(fa)提(ti)供(gong)便利(li)和(he)支(zhi)持(chi)。配備洗(xi)衣(yi)(yi)機、晾衣(yi)(yi)架(jia)、臟衣(yi)(yi)筒，幫助職(zhi)(zhi)工(gong)(gong)(gong)(gong)清(qing)洗(xi)、晾曬衣(yi)(yi)物，保證職(zhi)(zhi)工(gong)(gong)(gong)(gong)第二天可以穿上(shang)干凈舒適的工(gong)(gong)(gong)(gong)作(zuo)服。后勤(qin)服務(wu)中心(xin)職(zhi)(zhi)工(gong)(gong)(gong)(gong)公寓服務(wu)員(yuan)普遍年齡(ling)偏高，一(yi)人打掃多層(ceng)衛生(sheng)，工(gong)(gong)(gong)(gong)作(zuo)量(liang)大；女職(zhi)(zhi)工(gong)(gong)(gong)(gong)夜班不安全，心(xin)里(li)壓力(li)大，在(zai)不降低服務(wu)質(zhi)量(liang)和(he)衛生(sheng)質(zhi)量(liang)的情況下(xia)，將原來的七七制(zhi)(zhi)改為(wei)(wei)三八制(zhi)(zhi)白(bai)班，取消女職(zhi)(zhi)工(gong)(gong)(gong)(gong)夜班。職(zhi)(zhi)工(gong)(gong)(gong)(gong)浴(yu)室東西兩翼(yi)走廊衛生(sheng)間安裝便民掛(gua)(gua)鉤各一(yi)組(zu)，以便職(zhi)(zhi)工(gong)(gong)(gong)(gong)及洗(xi)浴(yu)人員(yuan)如廁時方(fang)便掛(gua)(gua)放小(xiao)型物品。在(zai)職(zhi)(zhi)工(gong)(gong)(gong)(gong)浴(yu)室樓梯臺(tai)階(jie)上(shang)逐一(yi)安裝防滑墊，方(fang)便職(zhi)(zhi)工(gong)(gong)(gong)(gong)群(qun)眾安全行(xing)走，避免在(zai)上(shang)下(xia)樓梯時發生(sheng)滑到事(shi)(shi)故……辦實(shi)(shi)事(shi)(shi)，事(shi)(shi)辦實(shi)(shi)，暖心(xin)更聚力(li)。

志愿服務，顯真情。該礦開展“暖心(xin)志愿服務(wu)(wu)”活動，制(zhi)定相(xiang)關的(de)(de)規章制(zhi)度，明確(que)相(xiang)關責任，建立志愿服務(wu)(wu)小分隊，對對外開發(fa)人員家庭、空巢老人、特困家庭及普通職(zhi)工(gong)“四大(da)”群(qun)體，做(zuo)到動態(tai)幫(bang)扶(fu)(fu)(fu)和(he)發(fa)展幫(bang)扶(fu)(fu)(fu)、專(zhuan)項幫(bang)扶(fu)(fu)(fu)和(he)應急幫(bang)扶(fu)(fu)(fu)、重點幫(bang)扶(fu)(fu)(fu)和(he)全面幫(bang)扶(fu)(fu)(fu)“三結合”，主(zhu)動為困難職(zhi)工(gong)群(qun)眾(zhong)(zhong)(zhong)解難題、辦(ban)實(shi)事，營造出“興隆一(yi)(yi)家親(qin)”相(xiang)助相(xiang)愛的(de)(de)暖心(xin)氛圍(wei)。為扎實(shi)推進“國家反詐(zha)中心(xin)”APP宣傳(chuan)推廣(guang)和(he)下載(zai)安裝(zhuang)注冊工(gong)作(zuo)(zuo)，力爭將反詐(zha)知識和(he)“國家反詐(zha)中心(xin)”APP覆蓋(gai)到每一(yi)(yi)位群(qun)眾(zhong)(zhong)(zhong)，做(zuo)到家喻戶(hu)(hu)曉、人人皆知。“暖陽(yang)陽(yang)”志愿者，進家入戶(hu)(hu)開展反詐(zha)防騙(pian)宣傳(chuan)普及工(gong)作(zuo)(zuo)，發(fa)動職(zhi)工(gong)家屬關注“國家反詐(zha)騙(pian)中心(xin)”微(wei)信(xin)公眾(zhong)(zhong)(zhong)號，安裝(zhuang)注冊“國家反詐(zha)中心(xin)APP”，增強(qiang)職(zhi)工(gong)家屬反詐(zha)防騙(pian)意識，提(ti)升識騙(pian)防騙(pian)能力。我(wo)們年齡都大(da)了，手機(ji)也(ye)不會操(cao)作(zuo)(zuo)，志愿者們手把手幫(bang)助我(wo)們，真(zhen)的(de)(de)是太好(hao)(hao)了！家住北(bei)區的(de)(de)李大(da)爺笑(xiao)著說。該礦傾聽(ting)群(qun)眾(zhong)(zhong)(zhong)呼(hu)聲，了解群(qun)眾(zhong)(zhong)(zhong)“疾苦”，主(zhu)動為群(qun)眾(zhong)(zhong)(zhong)提(ti)供“上門服務(wu)(wu)”“跑(pao)腿服務(wu)(wu)”“代辦(ban)服務(wu)(wu)”，以求真(zhen)務(wu)(wu)實(shi)的(de)(de)工(gong)作(zuo)(zuo)作(zuo)(zuo)風，千方百計落(luo)實(shi)更惠民的(de)(de)舉措(cuo)，為群(qun)眾(zhong)(zhong)(zhong)辦(ban)實(shi)事辦(ban)好(hao)(hao)事永不停(ting)歇”。