“趕班職(zhi)工沒(mei)有地(di)方午休(xiu)；外(wai)出干事(shi)(shi)創(chuang)業產生的(de)“留守兒童”和(he)“空(kong)巢老人”等困難群體不斷增多，如何為(wei)(wei)外(wai)出創(chuang)業者解決后(hou)顧之(zhi)憂；礦(kuang)外(wai)環路(lu)北(bei)區路(lu)口至蘑菇亭交通堵塞，給出行帶(dai)來不便”……一樁樁、一件件職(zhi)工所(suo)關(guan)心(xin)(xin)關(guan)注(zhu)的(de)操心(xin)(xin)事(shi)(shi)、煩心(xin)(xin)事(shi)(shi)、揪(jiu)心(xin)(xin)事(shi)(shi)被記(ji)錄在了(le)走(zou)(zou)訪調研(yan)記(ji)錄本上，這是興隆莊礦(kuang)開展(zhan)“我為(wei)(wei)群眾(zhong)辦實事(shi)(shi)”“收(shou)獲的(de)滿滿“成(cheng)果”……兗州(zhou)煤(mei)業興隆莊煤(mei)礦(kuang)聚(ju)焦深度、廣(guang)度和(he)速度，全力解決好群眾(zhong)“關(guan)心(xin)(xin)事(shi)(shi)”“煩心(xin)(xin)事(shi)(shi)”“憂心(xin)(xin)事(shi)(shi)”，切(qie)實提升群眾(zhong)的(de)獲得感、幸(xing)福感，推動(dong)“我為(wei)(wei)群眾(zhong)辦實事(shi)(shi)”實踐活動(dong)落(luo)實落(luo)地(di)，確保黨史(shi)學(xue)習教育“我為(wei)(wei)群眾(zhong)辦實事(shi)(shi)”實踐活動(dong)“走(zou)(zou)實”又“走(zou)(zou)心(xin)(xin)”。

小事實辦，顯溫情。該礦(kuang)持續(xu)聚(ju)焦職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)需求，進(jin)一步搭建平臺，精準服(fu)(fu)(fu)務(wu)(wu)，做(zuo)好(hao)做(zuo)實(shi)一系列民生實(shi)事(shi)(shi)，把涉及群眾(zhong)利益的(de)每一件“大事(shi)(shi)”“小事(shi)(shi)”都(dou)做(zuo)好(hao)、做(zuo)實(shi)，以實(shi)際行動(dong)踐(jian)行為(wei)(wei)民初(chu)心(xin)，全力以赴解決好(hao)群眾(zhong)“憂心(xin)事(shi)(shi)”。為(wei)(wei)緩(huan)解井下(xia)工(gong)(gong)(gong)(gong)(gong)(gong)作面潮濕炎(yan)熱，職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)補水(shui)不足的(de)實(shi)際，該礦(kuang)女工(gong)(gong)(gong)(gong)(gong)(gong)委(wei)制(zhi)定排班(ban)表(biao)，由各車(che)間(jian)(jian)工(gong)(gong)(gong)(gong)(gong)(gong)會女工(gong)(gong)(gong)(gong)(gong)(gong)輪流到井口和區(qu)隊(dui)開展“情系職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)、夏送清涼”活動(dong)。掘進(jin)二區(qu)成立“先鋒聯(lian)盟創客空間(jian)(jian)”，按照責(ze)任分工(gong)(gong)(gong)(gong)(gong)(gong)，為(wei)(wei)職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)“創新創效”想法(fa)提供便(bian)(bian)利和支持。配備洗(xi)(xi)衣機、晾衣架、臟衣筒，幫助職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)清洗(xi)(xi)、晾曬(shai)衣物，保(bao)證職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)第(di)二天可以穿上(shang)干凈(jing)舒適(shi)的(de)工(gong)(gong)(gong)(gong)(gong)(gong)作服(fu)(fu)(fu)。后(hou)勤服(fu)(fu)(fu)務(wu)(wu)中心(xin)職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)公寓(yu)服(fu)(fu)(fu)務(wu)(wu)員(yuan)普遍年齡偏高，一人(ren)打掃多層衛生，工(gong)(gong)(gong)(gong)(gong)(gong)作量(liang)(liang)大；女職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)夜(ye)班(ban)不安(an)(an)全，心(xin)里壓力大，在不降低服(fu)(fu)(fu)務(wu)(wu)質量(liang)(liang)和衛生質量(liang)(liang)的(de)情況下(xia)，將原來的(de)七(qi)七(qi)制(zhi)改為(wei)(wei)三(san)八制(zhi)白班(ban)，取消女職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)夜(ye)班(ban)。職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)浴室東西兩翼走廊衛生間(jian)(jian)安(an)(an)裝便(bian)(bian)民掛鉤各一組，以便(bian)(bian)職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)及洗(xi)(xi)浴人(ren)員(yuan)如廁時方(fang)便(bian)(bian)掛放小型物品。在職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)浴室樓(lou)梯(ti)臺階上(shang)逐(zhu)一安(an)(an)裝防滑墊，方(fang)便(bian)(bian)職(zhi)(zhi)工(gong)(gong)(gong)(gong)(gong)(gong)群眾(zhong)安(an)(an)全行走，避免在上(shang)下(xia)樓(lou)梯(ti)時發生滑到事(shi)(shi)故……辦實(shi)事(shi)(shi)，事(shi)(shi)辦實(shi)，暖心(xin)更(geng)聚(ju)力。

志愿服務，顯真情。該礦開(kai)展(zhan)“暖心(xin)(xin)志(zhi)愿(yuan)(yuan)(yuan)服(fu)(fu)(fu)務(wu)(wu)(wu)”活動(dong)，制定相(xiang)關的(de)(de)規章制度，明確相(xiang)關責任，建立志(zhi)愿(yuan)(yuan)(yuan)服(fu)(fu)(fu)務(wu)(wu)(wu)小(xiao)分(fen)隊，對(dui)對(dui)外開(kai)發(fa)(fa)人員家(jia)(jia)(jia)庭(ting)、空巢老人、特困(kun)家(jia)(jia)(jia)庭(ting)及(ji)普通職工(gong)(gong)“四大(da)”群(qun)體，做到(dao)動(dong)態(tai)幫(bang)扶(fu)(fu)(fu)和(he)(he)發(fa)(fa)展(zhan)幫(bang)扶(fu)(fu)(fu)、專項幫(bang)扶(fu)(fu)(fu)和(he)(he)應急(ji)幫(bang)扶(fu)(fu)(fu)、重(zhong)點幫(bang)扶(fu)(fu)(fu)和(he)(he)全面幫(bang)扶(fu)(fu)(fu)“三(san)結合”，主動(dong)為(wei)(wei)困(kun)難(nan)職工(gong)(gong)群(qun)眾(zhong)(zhong)解難(nan)題、辦實(shi)事(shi)，營造(zao)出“興隆(long)一家(jia)(jia)(jia)親”相(xiang)助(zhu)相(xiang)愛的(de)(de)暖心(xin)(xin)氛(fen)圍。為(wei)(wei)扎(zha)實(shi)推(tui)進“國家(jia)(jia)(jia)反(fan)詐(zha)(zha)中心(xin)(xin)”APP宣傳(chuan)推(tui)廣和(he)(he)下載安裝(zhuang)注(zhu)冊工(gong)(gong)作(zuo)(zuo)(zuo)，力(li)(li)爭將反(fan)詐(zha)(zha)知(zhi)識(shi)(shi)和(he)(he)“國家(jia)(jia)(jia)反(fan)詐(zha)(zha)中心(xin)(xin)”APP覆(fu)蓋(gai)到(dao)每(mei)一位群(qun)眾(zhong)(zhong)，做到(dao)家(jia)(jia)(jia)喻戶曉(xiao)、人人皆(jie)知(zhi)。“暖陽陽”志(zhi)愿(yuan)(yuan)(yuan)者(zhe)，進家(jia)(jia)(jia)入戶開(kai)展(zhan)反(fan)詐(zha)(zha)防(fang)騙(pian)宣傳(chuan)普及(ji)工(gong)(gong)作(zuo)(zuo)(zuo)，發(fa)(fa)動(dong)職工(gong)(gong)家(jia)(jia)(jia)屬(shu)關注(zhu)“國家(jia)(jia)(jia)反(fan)詐(zha)(zha)騙(pian)中心(xin)(xin)”微(wei)信公眾(zhong)(zhong)號(hao)，安裝(zhuang)注(zhu)冊“國家(jia)(jia)(jia)反(fan)詐(zha)(zha)中心(xin)(xin)APP”，增強(qiang)職工(gong)(gong)家(jia)(jia)(jia)屬(shu)反(fan)詐(zha)(zha)防(fang)騙(pian)意識(shi)(shi)，提升識(shi)(shi)騙(pian)防(fang)騙(pian)能力(li)(li)。我們(men)(men)年齡都(dou)大(da)了(le)，手(shou)機也不會操作(zuo)(zuo)(zuo)，志(zhi)愿(yuan)(yuan)(yuan)者(zhe)們(men)(men)手(shou)把(ba)手(shou)幫(bang)助(zhu)我們(men)(men)，真的(de)(de)是太好了(le)！家(jia)(jia)(jia)住北區的(de)(de)李(li)大(da)爺笑著說(shuo)。該礦傾聽群(qun)眾(zhong)(zhong)呼(hu)聲，了(le)解群(qun)眾(zhong)(zhong)“疾苦”，主動(dong)為(wei)(wei)群(qun)眾(zhong)(zhong)提供“上門服(fu)(fu)(fu)務(wu)(wu)(wu)”“跑腿服(fu)(fu)(fu)務(wu)(wu)(wu)”“代辦服(fu)(fu)(fu)務(wu)(wu)(wu)”，以求(qiu)真務(wu)(wu)(wu)實(shi)的(de)(de)工(gong)(gong)作(zuo)(zuo)(zuo)作(zuo)(zuo)(zuo)風，千方百計落(luo)實(shi)更惠(hui)民的(de)(de)舉措，為(wei)(wei)群(qun)眾(zhong)(zhong)辦實(shi)事(shi)辦好事(shi)永(yong)不停歇”。