“趕班職(zhi)工沒有地(di)(di)方午休；外出(chu)干(gan)事(shi)(shi)(shi)創業產生的(de)(de)“留守兒童”和“空巢老(lao)人”等困難群(qun)(qun)(qun)(qun)體(ti)不斷增多，如何為外出(chu)創業者解決后顧之憂；礦(kuang)外環路(lu)北(bei)區路(lu)口(kou)至蘑菇亭交(jiao)通堵(du)塞，給(gei)出(chu)行帶來不便”……一樁樁、一件(jian)件(jian)職(zhi)工所關心關注的(de)(de)操心事(shi)(shi)(shi)、煩(fan)心事(shi)(shi)(shi)、揪(jiu)心事(shi)(shi)(shi)被記(ji)錄在(zai)了走(zou)訪調研(yan)記(ji)錄本上，這是興(xing)隆(long)莊礦(kuang)開展“我(wo)(wo)為群(qun)(qun)(qun)(qun)眾(zhong)辦(ban)實(shi)(shi)事(shi)(shi)(shi)”“收獲的(de)(de)滿(man)滿(man)“成果”……兗州煤業興(xing)隆(long)莊煤礦(kuang)聚焦深度(du)(du)(du)、廣度(du)(du)(du)和速度(du)(du)(du)，全力解決好群(qun)(qun)(qun)(qun)眾(zhong)“關心事(shi)(shi)(shi)”“煩(fan)心事(shi)(shi)(shi)”“憂心事(shi)(shi)(shi)”，切實(shi)(shi)提升群(qun)(qun)(qun)(qun)眾(zhong)的(de)(de)獲得感、幸福感，推動“我(wo)(wo)為群(qun)(qun)(qun)(qun)眾(zhong)辦(ban)實(shi)(shi)事(shi)(shi)(shi)”實(shi)(shi)踐(jian)活(huo)動落實(shi)(shi)落地(di)(di)，確(que)保黨(dang)史(shi)學習教育“我(wo)(wo)為群(qun)(qun)(qun)(qun)眾(zhong)辦(ban)實(shi)(shi)事(shi)(shi)(shi)”實(shi)(shi)踐(jian)活(huo)動“走(zou)實(shi)(shi)”又“走(zou)心”。

小事實辦，顯溫情。該礦(kuang)持續聚焦職(zhi)工(gong)(gong)(gong)需求(qiu)，進(jin)一(yi)步搭建平臺，精準服(fu)(fu)務(wu)，做好做實(shi)一(yi)系列民(min)生(sheng)實(shi)事(shi)(shi)(shi)(shi)，把涉及群眾(zhong)(zhong)利益的每一(yi)件“大(da)(da)事(shi)(shi)(shi)(shi)”“小事(shi)(shi)(shi)(shi)”都做好、做實(shi)，以實(shi)際(ji)行(xing)動踐行(xing)為(wei)民(min)初心，全(quan)力(li)以赴解決好群眾(zhong)(zhong)“憂心事(shi)(shi)(shi)(shi)”。為(wei)緩(huan)解井下工(gong)(gong)(gong)作(zuo)面潮(chao)濕炎熱，職(zhi)工(gong)(gong)(gong)補水不足的實(shi)際(ji)，該礦(kuang)女工(gong)(gong)(gong)委制定排班(ban)(ban)表(biao)，由(you)各車間(jian)工(gong)(gong)(gong)會女工(gong)(gong)(gong)輪流到井口和(he)區(qu)隊開展(zhan)“情(qing)系職(zhi)工(gong)(gong)(gong)、夏送(song)清涼(liang)”活動。掘(jue)進(jin)二區(qu)成立“先鋒聯(lian)盟(meng)創客空間(jian)”，按(an)照責任(ren)分工(gong)(gong)(gong)，為(wei)職(zhi)工(gong)(gong)(gong)“創新創效”想法提供便利和(he)支(zhi)持。配(pei)備洗衣(yi)機(ji)、晾衣(yi)架(jia)、臟衣(yi)筒(tong)，幫(bang)助(zhu)職(zhi)工(gong)(gong)(gong)清洗、晾曬衣(yi)物，保證職(zhi)工(gong)(gong)(gong)第二天可以穿上干凈舒適的工(gong)(gong)(gong)作(zuo)服(fu)(fu)。后勤服(fu)(fu)務(wu)中心職(zhi)工(gong)(gong)(gong)公寓服(fu)(fu)務(wu)員普遍(bian)年(nian)齡偏高，一(yi)人(ren)打掃多層(ceng)衛(wei)生(sheng)，工(gong)(gong)(gong)作(zuo)量大(da)(da)；女職(zhi)工(gong)(gong)(gong)夜(ye)班(ban)(ban)不安(an)(an)全(quan)，心里壓力(li)大(da)(da)，在不降低服(fu)(fu)務(wu)質量和(he)衛(wei)生(sheng)質量的情(qing)況下，將原來的七七制改為(wei)三(san)八制白班(ban)(ban)，取消女職(zhi)工(gong)(gong)(gong)夜(ye)班(ban)(ban)。職(zhi)工(gong)(gong)(gong)浴(yu)室(shi)東西(xi)兩翼走(zou)廊衛(wei)生(sheng)間(jian)安(an)(an)裝(zhuang)便民(min)掛鉤各一(yi)組，以便職(zhi)工(gong)(gong)(gong)及洗浴(yu)人(ren)員如廁時(shi)方便掛放小型物品(pin)。在職(zhi)工(gong)(gong)(gong)浴(yu)室(shi)樓(lou)梯臺階(jie)上逐一(yi)安(an)(an)裝(zhuang)防(fang)滑墊(dian)，方便職(zhi)工(gong)(gong)(gong)群眾(zhong)(zhong)安(an)(an)全(quan)行(xing)走(zou)，避免在上下樓(lou)梯時(shi)發生(sheng)滑到事(shi)(shi)(shi)(shi)故(gu)……辦(ban)實(shi)事(shi)(shi)(shi)(shi)，事(shi)(shi)(shi)(shi)辦(ban)實(shi)，暖心更聚力(li)。

志愿服務，顯真情。該礦開(kai)展(zhan)“暖(nuan)心志(zhi)愿(yuan)服(fu)(fu)務”活動(dong)，制定(ding)相關的(de)(de)規章制度，明確(que)相關責任，建立志(zhi)愿(yuan)服(fu)(fu)務小分(fen)隊，對對外開(kai)發人員家(jia)庭、空巢老人、特困家(jia)庭及(ji)普(pu)通職工“四大(da)”群(qun)(qun)體，做到(dao)動(dong)態幫扶(fu)和(he)(he)(he)發展(zhan)幫扶(fu)、專項幫扶(fu)和(he)(he)(he)應急(ji)幫扶(fu)、重點幫扶(fu)和(he)(he)(he)全面幫扶(fu)“三結合”，主動(dong)為困難職工群(qun)(qun)眾解(jie)難題、辦(ban)實事，營造出(chu)“興(xing)隆一家(jia)親”相助相愛的(de)(de)暖(nuan)心氛圍。為扎實推進“國(guo)(guo)家(jia)反(fan)(fan)詐(zha)(zha)中(zhong)心”APP宣傳推廣和(he)(he)(he)下載安裝注(zhu)冊(ce)工作，力爭將反(fan)(fan)詐(zha)(zha)知識和(he)(he)(he)“國(guo)(guo)家(jia)反(fan)(fan)詐(zha)(zha)中(zhong)心”APP覆蓋到(dao)每一位群(qun)(qun)眾，做到(dao)家(jia)喻(yu)戶曉、人人皆知。“暖(nuan)陽陽”志(zhi)愿(yuan)者，進家(jia)入戶開(kai)展(zhan)反(fan)(fan)詐(zha)(zha)防(fang)騙(pian)宣傳普(pu)及(ji)工作，發動(dong)職工家(jia)屬(shu)關注(zhu)“國(guo)(guo)家(jia)反(fan)(fan)詐(zha)(zha)騙(pian)中(zhong)心”微信公眾號，安裝注(zhu)冊(ce)“國(guo)(guo)家(jia)反(fan)(fan)詐(zha)(zha)中(zhong)心APP”，增強職工家(jia)屬(shu)反(fan)(fan)詐(zha)(zha)防(fang)騙(pian)意識，提(ti)升(sheng)識騙(pian)防(fang)騙(pian)能力。我們年(nian)齡都大(da)了(le)，手(shou)機(ji)也不(bu)會操作，志(zhi)愿(yuan)者們手(shou)把手(shou)幫助我們，真的(de)(de)是(shi)太(tai)好(hao)了(le)！家(jia)住北區(qu)的(de)(de)李大(da)爺笑著說。該礦傾聽群(qun)(qun)眾呼聲，了(le)解(jie)群(qun)(qun)眾“疾苦(ku)”，主動(dong)為群(qun)(qun)眾提(ti)供“上門服(fu)(fu)務”“跑腿服(fu)(fu)務”“代辦(ban)服(fu)(fu)務”，以求真務實的(de)(de)工作作風，千方百計落(luo)實更(geng)惠民的(de)(de)舉(ju)措(cuo)，為群(qun)(qun)眾辦(ban)實事辦(ban)好(hao)事永不(bu)停歇(xie)”。